Terms of Service

Service purpose

Notary Base provides tools through the NotaryBaseOS platform for managing signing-related business workflows. The service does not provide legal advice, determine whether a notarization is lawful, or replace a user's professional judgment and compliance responsibilities.

Account responsibilities

You must provide accurate account information, protect your login credentials, use the service only for lawful business purposes, and promptly report suspected unauthorized access.

Professional and order information

Users are responsible for the accuracy of credentials, order details, documents, status updates, payment information, and communications they submit. Users must maintain any commission, insurance, background screening, training, or licensing required for their work.

Payments and third parties

Some payment features are provided through third-party processors. Additional processor terms may apply. A signing company remains responsible for payment obligations it undertakes unless a separate written agreement states otherwise.

SMS Terms

Notary Base LLC offers optional NotaryBaseOS appointment reminders and operational text notifications to users who opt in. Appointment reminders are sent to the assigned notary's saved phone number and may include the appointment time, signer names, signing address, contact numbers, and a link to the app. Other operational alerts require their applicable notification preferences. SMS delivery is available only after the messaging service is activated.

Message frequency varies with your appointments and selected alerts. Message and data rates may apply. Consent to SMS is optional and is not a condition of purchasing services. Any platform plan or messaging allowance is described separately in your account.

Reply STOP to unsubscribe or disable texts in your account notification settings. Reply HELP for help, call (678) 448-5644, or visit our contact page. To request messages again, use your account notification settings and, if you previously replied STOP, reply START to restore carrier delivery. Review our Privacy Policy for information about SMS data and consent.

Delivery times are not guaranteed. Carriers are not liable for delayed or undelivered messages. Text reminders supplement the appointment information in your account; you remain responsible for checking and keeping track of your appointments.

Acceptable use

You may not misuse the service, interfere with its operation, attempt unauthorized access, upload malicious content, violate another person's rights, or use assignment information for an unauthorized purpose.

Availability and changes

Features may change as the service develops. We may suspend access when reasonably necessary for security, maintenance, legal compliance, or violations of these terms.

Disclaimers and liability

The service is provided on an as-available basis to the extent permitted by law. Notary Base is not responsible for the professional acts of users, the accuracy of third-party information, or delays and failures outside its reasonable control.

Contact

Questions about these terms may be submitted through the Notary Base contact page.